FDIC-supervised institutions may contact our Regional Ombudsmen for assistance with resolving issues. The following is a list of our Regional Ombudsmen.
Atlanta Region
Charmion Haley, Regional Ombudsman
(678) 916-2188 or chaley@fdic.gov
Area of Responsibility
Alabama, Florida, Georgia, North Carolina, South Carolina, Virginia, West Virginia
Chicago Region
Daniel Marcotte, Regional Ombudsman
(312) 382-6908 or dmarcotte@fdic.gov
Area of Responsibility
Illinois, Indiana, Kentucky, Michigan, Ohio, Wisconsin
Dallas Region
Vacant, Regional Ombudsman
ombudsman@fdic.gov
Area of Responsibility
Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma, Tennessee, Texas
Kansas City Region
Kirk Daniels, Regional Ombudsman
(816) 234-8532 or kdaniels@fdic.gov
Area of Responsibility
Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota
New York Region
Jennifer Conboy Molony, Regional Ombudsman
(917) 320-2532 or jconboymolony@fdic.gov
Area of Responsibility
Connecticut, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Maine, Pennsylvania, Rhode Island, Vermont, District of Columbia, Puerto Rico, Virgin Islands
San Francisco Region
Julie Cross, Regional Ombudsman
(415) 808-8175 or jucross@fdic.gov
Area of Responsibility
Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming, American Samoa, Federated States of Micronesia, Guam