The FDIC Information and Support Center allows users to submit a request or complaint, check on the status of a complaint or inquiry, and securely exchange documents with the FDIC.
Organization Directory and Office ContactsFind information on FDIC Management structure and location of FDIC offices.
Visiting the FDICInformation and directions for those visiting the FDIC Headquarters and Virginia Square offices.
Contacts by Subject
Assessment Information
Get information on the deposit insurance assessment process including calculating the quarterly assessment invoice; paying the invoice by ACH; pricing of risk-based assessment rates; reporting requirements for the assessment base; using the assessment transactions in FDICconnect; and charging of assessments for new institutions, voluntary liquidations, and mergers. You will also find sample invoices for both small and large institutions.
Toll-free number:
800-759-6596, Option 2
Email address:
Mailing address:
Federal Deposit Insurance Corporation
Division of Finance
3501 North Fairfax Drive
Building E, 5th floor
Arlington, VA 22226
Asset Sales, Unclaimed Funds, and Non-deposit Claims
Toll-free number:
800-568-9161
Email addresses:
Asset sales: assetmarketing@fdic.gov
Real Estate Sales: realestateforsale@fdic.gov
Unclaimed Funds: depositorservices@fdic.gov
Non-deposit Claims: nondepclaimsdal@fdic.gov
Close Bank
Toll-free number:
888-206-4662
Bank Statistics
Ask questions about the data or reports provided by the FDIC. Responses to requests are subject to available resources.
Toll-free number:
877-ASK-FDIC (877-275-3342)
Mailing address:
Federal Deposit Insurance Corporation
Division of Insurance and Research
550 17th Street, NW
Washington, DC 20429-9990
Careers at FDIC
Get information on FDIC career opportunities and current job openings.
Toll-free numbers:
877-ASKFDIC (877-275-3342), press 1, then press 2, then press 3
TDD: 800-925-4618
Email address:
Mailing address:
Federal Deposit Insurance Corporation
Human Resources Branch
3501 North Fairfax Drive
D Building, 3rd Floor
Arlington, VA 22226
Consumer Resource Center
Submit a complaint or inquiry about an FDIC supervised institution.
Visit the FDIC Information and Support Center.
Toll-free number:
877-ASKFDIC (877-275-3342); Option 2
Mailing address:
Consumer Response Unit
National Center for Consumer and Depositor Assistance (NCDA)
1100 Walnut Street, Box #11
Kansas City, MO 64106
Deposit Insurance Assessments/Fund
Get information on the risk-based premium system — including current rates and recent rate cases presented to the FDIC Board of Directors — and other items for those concerned with deposit insurance from the banking industry's point-of-view.
Toll-free number:
800-759-6596
Email address:
Mailing address:
Federal Deposit Insurance Corporation
Division of Insurance and Research
550 17th Street, NW (4th Floor)
Washington, DC 20429-9990
Deposit Insurance Coverage
Visit the FDIC Information and Support Center.
Get answers to questions about the standard insurance amount — $250,000 per depositor, per insured bank, for each account ownership category.
Toll-free number:
877-ASKFDIC (877-275-3342); Option 1
Email address:
FDIC Information and Support Center
Mailing address:
Deposit Insurance Unit
National Center for Consumer and Depositor Assistance (NCDA)
550 17th Street, NW
Washington, DC 20429
Freedom of Information Act (FOIA)
The FOIA is a federal statute which affords any person the right to obtain federal agency records unless the records (or a part of the records) are protected from disclosure by any of the nine exemptions contained in the law or by one of three special law enforcement record exclusions.
Persons requesting records from the FDIC will be charged for the direct costs of search, review and duplication, unless such costs are less than $10.00. See our FOIA Service Center and fee schedule for additional information.
Phone numbers:
202-898-7021
703-516-1004
Email address:
Use the online Electronic FOIA Office - Request Form. Center
Mailing address:
Federal Deposit Insurance Corporation
FOIA/Privacy Act Group, Legal Division
550 17th Street, NW
Washington, DC 20429-9990
Media Requests
Any requests for interviews, quotes or other media-related information must be sent to the Office of Communications.
Phone number:
202-898-6993
Email address:
Office of Inspector General Hotline
The Office of Inspector General promotes the economy, efficiency, and effectiveness of FDIC programs and operations and protects against fraud, waste, and abuse to assist and augment the FDIC's contribution to the stability of, and public confidence in the nation's financial systems.
Individuals who contact the Inspector General Hotline via electronic mail are not anonymous to Hotline staff and cannot be assured of confidentiality due to the non-secure nature of electronic mail systems.
Toll-free number:
800-964-3342
Email address:
Mailing address:
Federal Deposit Insurance Corporation
Office of Inspector General
3501 North Fairfax Drive
RM# VA-D-9069
Arlington, VA 22226
Ombudsman
The Office of the Ombudsman researches questions and complaints from bankers, the general public, and FDIC employees and responds in an impartial, confidential and timely manner.
Toll-free numbers:
877-ASKFDIC (877-275-3342)
TDD: 800-925-4618
Email address:
Mailing address:
FDIC Office of the Ombudsman
E-2022
3501 Fairfax Drive
Arlington, VA 22226
Outside Counsel
The FDIC's in-house legal counsel may engage outside counsel to assist it in meeting its responsibility to provide high-quality legal representation and advice in the most practicable, efficient and cost-effective manner.
Toll-free numbers:
877-ASKFDIC (877-275-3342)
TDD: 800-925-4618
Email address:
Mailing address:
Federal Deposit Insurance Corporation
Legal Division
3501 Fairfax Drive, Room VS-E-6097
Arlington, VA 22226
Privacy Program
For specific information about all aspects of the FDIC Privacy Program:
Phone:
(703) 516-5500
Email address:
Public Information Center
The FDIC Public Information Center is the primary point of contact for distribution of FDIC printed materials. It receives, processes, stores, and distributes materials offered through the FDIC Online Catalog. Publication requests are accepted at the FDIC Public Information Center by telephone, fax, letter, email, or in person.
Telephone numbers:
Toll-free: 877 275-3342
Local: 703 562-2200
Fax: 703-562-2296
Email address:
Mailing address:
Federal Deposit Insurance Corporation
Public Information Center
3501 North Fairfax Drive
Room E-1021
Arlington, VA 22226
Hours of operation:
9:00 am - 4:00 pm (EST)
Monday - Friday
Walk-in service is available at the mailing address location.
Onsite visits are by appointment only.
Regulations and Laws
The FDIC maintains an online collection of regulations, statutes, and other materials pertaining to insured depository institutions. The collection is commonly referred to as the "Rules and Regs." The Rules and Regs are available only online.
Telephone number:
877-ASKFDIC (877-275-3342)
Email address:
Mailing address:
Federal Deposit Insurance Corporation
Office of the Executive Secretary
550 17th Street, N.W.
Washington, D.C. 20429
Procuring Goods and Services
Get information on the FDIC’s acquisition process and practices for procuring goods and services.
Toll-free number:
877-ASKFDIC (877-275-3342)
Email address:
Mailing address:
Federal Deposit Insurance Corporation
Division of Administration
3501 North Fairfax Drive
Arlington, VA 22226
Small Business Hotline and Assistance Form
The small business hotline is for inquiries about policies and financial institutions; and referrals to other government agencies and information resources.
FDIC Small Business Hotline:
1-855-FDIC-BIZ (1-855-334-2249)
Hours of operation:
8:00 am - 8:00 pm (EST)
Monday - Friday
9:00 am - 5:00 pm (EST)
Saturday and Sunday
We will respond to inquiries about policies and financial institutions under the FDIC's jurisdiction as well as make referrals to other government agencies and information resources or you can use the Business Assistance Form.
Supervision and Examination Information
Get information on policies and procedures about bank examinations.
Email address:
Mailing address:
Federal Deposit Insurance Corporation
Division of Risk Management Supervision
550 17th Street, N.W.
Washington, D.C. 20429