Skip to main content
U.S. flag
An official website of the United States government
Dot gov
The .gov means it’s official. 
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you’re on a federal government site.
Https
The site is secure. 
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.
Help

Text Message (SMS) Option - Multifactor Authentication

Follow these instructions to set up multifactor authentication (MFA) via text message (SMS) for the FDIC Secure Email Message Center (Message Center).  For more information, see FDIC Secure Email Procedures for External Users.

 

  1. Select the “Text Message (SMS)” option and click “Next.”  [See figure A.]

    Message Center screen requesting selection of device type

         Figure A: Select device type

  2. Enter a name into the “Name” field (e.g., “Personal Cell” or “Work Cell”). 
  3. Select the applicable country for the “Country Code” field and enter the phone number for the device you will be using for MFA into the "Phone Number" field.  [See figure B.] 

    Message Center screen for registering for a multi-factor device.

        Figure B: Text message (SMS) registration form

  4. Click “Next.”
  5. The system will display a “Register Device” screen, which has a field for an authentication code.  [See figure C.]   

    Message Center screen to register device asking for Authentication Code.

    Figure C: Register text message (SMS) device screen

  6. On the device for which you provided a phone number in Step 3, you will see that the Message Center sent a text message with a one-time security code.  Enter the security code into the “Authentication Code” field on the Message Center.  [See figure C above.]
  7. Click “Next.” 
  8. The Message Center will display a notice indicating you have successfully created an MFA device.  [See figure D.]

    Message Center message:  successfully created MFA device.

    Figure D: Text message (SMS) successful registration screen


     

Last Updated: December 13, 2024